Terms and Conditions


Welcome to Fit Track Gym!

By signing up and accessing or using our facilities, services, or website, you agree to comply with these terms and conditions. These policies are designed to ensure the safety, respect, and comfort of all our members and staff.


1. Membership Terms

  1. Eligibility:

    • Membership is available to individuals aged 18 and above. Minors aged 13 to 17 may join with parental or guardian consent.
    • Members must complete and sign a membership agreement upon joining.
  2. Membership Use:

    • Memberships are personal and non-transferable.
    • Sharing memberships or allowing unauthorized access to the gym is strictly prohibited.
  3. Fee Structure:

    • All fees are transparently communicated to members.
    • Payments must be made directly to Fit Track Gym through authorized channels.
    • Refunds are subject to our refund policy and are handled on a case-by-case basis.
  4. Cancellation:

    • Membership cancellations must be submitted in writing at least 15 days before the next billing cycle.

2. Gym Policies

  1. CCTV Monitoring:

    • CCTV cameras are installed in clear, public areas to ensure safety and resolve incidents.
    • Cameras are monitored exclusively by female staff to respect members’ privacy.
    • No cameras are installed in private spaces such as restrooms or changing rooms.
  2. Code of Conduct:

    • Members must treat staff and other members with respect. Harassment, defamation, or disruptive behavior is not tolerated.
    • Unauthorized coaching, backbiting, or spreading misinformation about staff, coaches, or services is strictly prohibited.
    • Members are required to adhere to staff instructions to ensure safety and proper use of equipment.
  3. Attire:

    • Appropriate gym attire and footwear are required. Open-toed shoes and inappropriate clothing are not permitted.
  4. Safety:

    • Members are encouraged to consult a physician before beginning any fitness program.
    • Fit Track Gym is not responsible for injuries resulting from improper use of equipment or failure to follow instructions.

3. Coaching Services

  1. Coaching services are exclusively provided by certified and authorized coaches, such as Dr. Salma, a certified coach and physiotherapist.
  2. Unauthorized coaching, accepting direct payments from members, or misinforming customers about coaching services is prohibited.
  3. Members engaging in coaching must adhere to agreed-upon terms and conditions.

4. Payment Policies

  1. All payments for memberships and coaching services must be made directly to Fit Track Gym via authorized methods.
  2. Payment records are securely stored for operational purposes and will not be shared except as required by law.
  3. Customers are prohibited from making payments directly to unauthorized individuals.

5. Privacy and Data Protection

  1. Fit Track Gym values your privacy and ensures the secure handling of your personal information as outlined in our Privacy Policy (below).
  2. Members’ personal data, including payment details, are used solely for operational purposes and to provide a seamless experience.

6. Termination and Suspension

  1. Breach of these terms may result in membership suspension or termination without refund.
  2. Fit Track Gym reserves the right to terminate memberships due to misconduct or violation of policies.

Contact Information

For questions or concerns, please contact us:
Email: fittrackgym@gmail.com
Phone: 051-4835220

Privacy Policy


Welcome to Fit Track Gym!

By signing up and accessing or using our facilities, services, or website, you agree to comply with these terms and conditions. These policies are designed to ensure the safety, respect, and comfort of all our members and staff.


1. Membership Terms

  1. Eligibility:

    • Membership is available to individuals aged 18 and above. Minors aged 13 to 17 may join with parental or guardian consent.
    • Members must complete and sign a membership agreement upon joining.
  2. Membership Use:

    • Memberships are personal and non-transferable.
    • Sharing memberships or allowing unauthorized access to the gym is strictly prohibited.
  3. Fee Structure:

    • All fees are transparently communicated to members.
    • Payments must be made directly to Fit Track Gym through authorized channels.
    • Refunds are subject to our refund policy and are handled on a case-by-case basis.
  4. Cancellation:

    • Membership cancellations must be submitted in writing at least 15 days before the next billing cycle.

2. Gym Policies

  1. CCTV Monitoring:

    • CCTV cameras are installed in clear, public areas to ensure safety and resolve incidents.
    • Cameras are monitored exclusively by female staff to respect members’ privacy.
    • No cameras are installed in private spaces such as restrooms or changing rooms.
  2. Code of Conduct:

    • Members must treat staff and other members with respect. Harassment, defamation, or disruptive behavior is not tolerated.
    • Unauthorized coaching, backbiting, or spreading misinformation about staff, coaches, or services is strictly prohibited.
    • Members are required to adhere to staff instructions to ensure safety and proper use of equipment.
  3. Attire:

    • Appropriate gym attire and footwear are required. Open-toed shoes and inappropriate clothing are not permitted.
  4. Safety:

    • Members are encouraged to consult a physician before beginning any fitness program.
    • Fit Track Gym is not responsible for injuries resulting from improper use of equipment or failure to follow instructions.

3. Coaching Services

  1. Coaching services are exclusively provided by certified and authorized coaches, such as Dr. Salma, a certified coach and physiotherapist.
  2. Unauthorized coaching, accepting direct payments from members, or misinforming customers about coaching services is prohibited.
  3. Members engaging in coaching must adhere to agreed-upon terms and conditions.

4. Payment Policies

  1. All payments for memberships and coaching services must be made directly to Fit Track Gym via authorized methods.
  2. Payment records are securely stored for operational purposes and will not be shared except as required by law.
  3. Customers are prohibited from making payments directly to unauthorized individuals.

5. Privacy and Data Protection

  1. Fit Track Gym values your privacy and ensures the secure handling of your personal information as outlined in our Privacy Policy (below).
  2. Members’ personal data, including payment details, are used solely for operational purposes and to provide a seamless experience.

6. Termination and Suspension

  1. Breach of these terms may result in membership suspension or termination without refund.
  2. Fit Track Gym reserves the right to terminate memberships due to misconduct or violation of policies.

Contact Information

For questions or concerns, please contact us:
Email: fittrackgym@gmail.com
Phone: 051-4835220